Last Updated: June 24, 2026

This Jurisdiction & Governing Law Policy (“Policy”) governs the legal framework applicable to the use of Cry-Fi (“Cry-Fi”, “Platform”, “we”, “our”, or “us”), including all services, sessions, policies, disputes, and platform interactions.

By accessing or using Cry-Fi, you agree to this Policy.


1. Governing Law

All use of Cry-Fi, including all rights, obligations, disputes, and claims arising from or relating to the platform, shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.


2. Exclusive Jurisdiction

Subject to applicable law, all disputes, claims, controversies, or legal proceedings arising from or relating to Cry-Fi shall be subject to the exclusive jurisdiction of the competent courts located in:

Bangalore, Karnataka, India

Users and listeners expressly consent to this jurisdiction.


3. International Users

Cry-Fi may be accessible worldwide.

By using Cry-Fi from outside India, users and listeners acknowledge and agree that:

  • Cry-Fi operates under Indian law

  • Their use remains subject to this Policy

  • They voluntarily access the platform at their own risk

  • Local laws in their country may also apply to their conduct

Cry-Fi does not guarantee compliance with laws outside India.


4. Platform Nature

Cry-Fi acts solely as a technology marketplace connecting independent users and listeners.

Cry-Fi does not:

  • Act as a therapist

  • Act as a healthcare provider

  • Act as an employer of listeners

  • Supervise offline meetings

  • Control participant behavior

This platform role remains relevant in all legal interpretation.


5. Dispute Resolution Preference

Before initiating formal legal proceedings, users and listeners agree to first attempt resolution by contacting Cry-Fi through:

hello@cry-fi.com
support@cry-fi.com
safety@cry-fi.com

Cry-Fi may review complaints through its internal grievance process.

Cry-Fi does not guarantee settlement.


6. Limitation on Claims

To the fullest extent permitted by law:

Users and listeners agree that claims against Cry-Fi must be brought individually and not as part of:

  • Class actions

  • Collective actions

  • Representative actions

where permitted by applicable law.


7. Time Limitation for Claims

Any claim arising out of or relating to Cry-Fi must be brought within one (1) year from the date the claim arose, unless a longer period is required by applicable law.

Failure to do so may result in waiver of the claim.


8. Cross-Border Enforcement

Cry-Fi reserves the right to cooperate with:

  • Courts

  • Law enforcement

  • Regulatory bodies

  • Government authorities

in India or other jurisdictions where legally required.


9. Severability

If any provision of this Policy is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.


10. Policy Integration

This Policy forms part of Cry-Fi’s overall legal framework and applies together with:

  • Terms & Conditions

  • Privacy Policy

  • Refund Policy

  • Safety Policies

  • Listener Agreement

  • All other Cry-Fi policies


11. Changes to This Policy

Cry-Fi may modify this Policy at any time.

Continued use of Cry-Fi after updates constitutes acceptance.


12. Contact

For general matters:

hello@cry-fi.com

For support:

support@cry-fi.com

For safety or legal concerns:

safety@cry-fi.com

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