Accessibility Policy

Last Updated: September 05, 2026

Cry-Fi (“Cry-Fi”, “Platform”, “we”, “our”, or “us”) is committed to improving accessibility and usability for all individuals, including persons with disabilities.

This Accessibility Policy explains our general approach toward accessibility across our Platform, including account management, booking, and available session features such as video sessions.

By using Cry-Fi, you acknowledge that your use of the Platform is subject to this Policy.


1. Our Commitment

Cry-Fi aims to make its Platform reasonably accessible to a wide range of users.

We strive to improve usability for individuals with varying accessibility needs, including those related to:

  • Vision

  • Hearing

  • Mobility

  • Cognitive accessibility

  • Device compatibility

  • Navigation and interaction

Accessibility is an ongoing process, and Cry-Fi may continue to improve its Platform as technology, user needs, and available resources evolve.


2. Accessibility Efforts

Cry-Fi may work toward improving:

  • Readability of content

  • Mobile responsiveness

  • Navigation clarity

  • Form accessibility

  • Button visibility

  • Screen compatibility

  • Keyboard navigation where possible

  • General user experience

  • Accessibility of booking and account-management features

  • Accessibility of available session features where technically feasible

Features may evolve over time.


3. Video Session Accessibility

Where Cry-Fi provides video sessions, accessibility may depend on the user’s device, browser, operating system, internet connection, camera, microphone, and the underlying video technology or third-party services used to provide the session.

Users may experience accessibility limitations involving:

  • Video or audio controls

  • Camera and microphone permissions

  • Live captions or other assistive features

  • Screen readers or other assistive technologies

  • Keyboard navigation

  • Device or browser compatibility

  • Internet connectivity

  • Audio or video quality

Cry-Fi will make reasonable efforts to improve the accessibility of its video-session experience where technically and commercially feasible.

Cry-Fi does not guarantee that every video-session feature will be compatible with every assistive technology, device, browser, operating system, or individual accessibility requirement.


4. Accessibility Limitations

Cry-Fi does not guarantee that every part of the Platform will be fully accessible at all times.

Some Platform features may depend on third-party tools, integrations, embedded content, or external services whose accessibility may be outside Cry-Fi’s reasonable control.

This may include:

  • Payment providers

  • Video-session technology

  • Advertising providers

  • Affiliate services

  • Third-party integrations

  • External shop content

  • External websites or services

Cry-Fi will make reasonable efforts to address accessibility issues within its control.


5. User Feedback

Cry-Fi welcomes feedback regarding accessibility issues.

Users may report:

  • Navigation problems

  • Reading difficulties

  • Accessibility barriers

  • Difficulties accessing booking features

  • Difficulties joining or using a video session

  • Technical accessibility limitations

  • Compatibility issues with assistive technologies

Accessibility feedback helps Cry-Fi identify areas where improvements may be needed.


6. Third-Party Content and Services

Cry-Fi may rely on third-party systems and services to provide certain Platform features.

Cry-Fi does not control the accessibility standards, limitations, or availability of third-party services, including:

  • Payment processors

  • Video-service providers

  • Advertising providers

  • Affiliate partners

  • External links

  • Embedded services

Users may need to review the applicable accessibility information or policies of third-party services separately.

Where a third-party accessibility issue affects a Cry-Fi feature, users may contact Cry-Fi so that the issue can be identified and, where reasonably possible, addressed or escalated.


7. Technical and Connectivity Limitations

Accessibility and usability may be affected by circumstances outside Cry-Fi’s reasonable control, including:

  • Internet connectivity

  • Device limitations

  • Browser limitations

  • Operating-system limitations

  • Hardware failures

  • Microphone or camera issues

  • Third-party service interruptions

  • Software compatibility

  • Assistive-technology compatibility

Such limitations may affect a user’s ability to access or participate in certain Platform features, including video sessions.


8. Ongoing Improvements

Cry-Fi may improve accessibility over time based on:

  • User feedback

  • Technical feasibility

  • Platform development

  • Available resources

  • Third-party technology capabilities

  • Platform growth

Not all requested accessibility changes may be immediately implemented.


9. No Guarantee of Universal Compatibility

Cry-Fi does not guarantee compatibility across:

  • All devices

  • All browsers

  • All assistive technologies

  • All operating systems

  • All accessibility configurations

Cry-Fi may make reasonable efforts to improve compatibility where practical and technically feasible.


10. Policy Changes

Cry-Fi may update this Policy from time to time.

The updated version will be published on the Platform with a revised “Last Updated” date.

Continued use of Cry-Fi after an updated Policy becomes effective constitutes acceptance of the updated Policy to the extent permitted by applicable law.


11. Contact

General matters:

hello@cry-fi.com

Support:

support@cry-fi.com

Safety or complaint matters:

safety@cry-fi.com

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