Last Updated: June 24, 2026

This Age Restriction (18+) Policy (“Policy”) governs age eligibility for all users and listeners on Cry-Fi (“Cry-Fi”, “Platform”, “we”, “our”, or “us”).

By accessing or using Cry-Fi, you agree to this Policy.

Cry-Fi is strictly intended for adults only.


1. Minimum Age Requirement

All users and listeners must be at least eighteen (18) years of age to:

  • Register an account

  • Book sessions

  • Conduct sessions

  • Participate in group sessions

  • Use any Cry-Fi services

Use by minors is strictly prohibited.


2. No Services for Minors

Cry-Fi does not knowingly provide services to individuals under eighteen (18).

Cry-Fi is not designed for:

  • Child emotional support

  • Minor counseling

  • Youth group sessions

  • Parent-supervised minor participation

All Cry-Fi services are adult-only.


3. Age Verification

Cry-Fi may request age verification at any time, including:

  • Government-issued identification

  • Date of birth verification

  • Identity verification during listener onboarding

  • Additional review where age is in question

Failure to provide verification may result in account restriction or removal.


4. Misrepresentation of Age

Users and listeners must not:

  • Provide false age information

  • Use another person’s identity

  • Circumvent age restrictions

Age misrepresentation may result in:

  • Immediate suspension

  • Permanent account termination

  • Loss of access to platform services

Cry-Fi may preserve related records where necessary.


5. Discovery of Minor Accounts

If Cry-Fi becomes aware that an account belongs to a minor, Cry-Fi may:

  • Suspend the account immediately

  • Terminate the account

  • Delete or retain data as required under applicable law

  • Preserve evidence where safety concerns exist

Cry-Fi retains full discretion.


6. Child Safety Concerns

Cry-Fi treats child safety concerns seriously.

If Cry-Fi detects or receives reports involving:

  • Minor exploitation

  • Grooming

  • Sexual misconduct involving minors

  • Child abuse content

  • Unsafe attempts to involve minors

Cry-Fi may:

  • Suspend accounts immediately

  • Preserve records

  • Cooperate with lawful authorities where legally required

Cry-Fi does not permit any child-related exploitation.


7. Listener Responsibility

Listeners must immediately stop engagement and report if they reasonably believe:

  • A user is under eighteen (18)

  • Age information appears false

  • Child safety risks are present

Reports should be sent to:

safety@cry-fi.com


8. No Liability for False Age Information

Cry-Fi relies on information provided by users and listeners.

Cry-Fi shall not be liable for damages arising from false age declarations, fraudulent identity use, or undisclosed minor participation beyond Cry-Fi’s reasonable control.


9. Enforcement

Violation of this Policy may result in:

  • Account suspension

  • Permanent bans

  • Payment holds

  • Access restrictions

  • Legal cooperation where required

Cry-Fi retains sole enforcement discretion.


10. Policy Changes

Cry-Fi may update this Policy at any time.

Continued use of Cry-Fi constitutes acceptance of updates.


11. Contact

For general matters:

hello@cry-fi.com

For support:

support@cry-fi.com

For child safety or urgent safety concerns:

safety@cry-fi.com

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