Last Updated: June 24, 2026
This Not-a-Therapy & No Medical Advice Disclaimer (“Disclaimer”) explains the nature and limitations of services provided through Cry-Fi (“Cry-Fi”, “Platform”, “we”, “our”, or “us”).
By accessing or using Cry-Fi, you acknowledge and agree to this Disclaimer.
1. Platform Purpose
Cry-Fi is a technology platform that connects users with independent listeners for general emotional support conversations.
Cry-Fi is designed for:
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Informal emotional support
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General conversation
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Human connection
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Non-professional listening
Cry-Fi is not designed for professional healthcare or crisis intervention.
2. Not Therapy
Cry-Fi does not provide:
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Therapy
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Counseling
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Psychiatry
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Psychological treatment
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Clinical support
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Mental health diagnosis
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Crisis intervention
No session on Cry-Fi should be interpreted as professional mental health treatment.
3. No Medical Advice
Cry-Fi and its listeners do not provide:
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Medical advice
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Health advice
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Clinical recommendations
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Diagnosis
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Treatment plans
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Prescription guidance
Nothing shared on Cry-Fi should be relied upon as medical advice.
Users must consult licensed professionals for medical or mental health concerns.
4. No Professional Relationship
Use of Cry-Fi does not create:
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Therapist-client relationships
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Doctor-patient relationships
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Counselor-client relationships
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Any licensed professional relationship
Listeners are independent individuals and are not acting as healthcare providers through Cry-Fi.
5. No Emergency Services
Cry-Fi is not an emergency service.
Cry-Fi must not be used for:
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Suicidal thoughts
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Self-harm emergencies
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Violent emergencies
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Medical emergencies
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Psychiatric crises
If you are in immediate danger or crisis, contact:
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Local emergency services
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A licensed mental health professional
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Appropriate crisis support services in your region
Cry-Fi cannot provide emergency assistance.
6. Listener Limitations
Listeners must not:
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Claim to be therapists through Cry-Fi unless separately verified and authorized
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Provide diagnosis
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Provide treatment
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Offer medical advice
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Offer psychiatric recommendations
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Encourage harmful actions
Violation may result in suspension or permanent removal.
7. User Responsibility
Users acknowledge that:
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They are solely responsible for their personal decisions
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They are responsible for how they interpret conversations
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They should exercise independent judgment
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They must seek professional help where necessary
Cry-Fi is not responsible for decisions made based on conversations.
8. No Guaranteed Outcomes
Cry-Fi makes no guarantees regarding:
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Emotional improvement
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Relief from distress
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Better mental health
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Resolution of personal problems
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Advice effectiveness
Every conversation is subjective and may vary.
9. Emotional Dependency Warning
Cry-Fi is not intended to replace real-world relationships, therapy, or long-term emotional care.
Users should avoid over-dependence on any listener.
Cry-Fi reserves the right to review suspicious dependency patterns where necessary for safety or policy enforcement.
10. Self-Harm & Harmful Intent Disclosures
Cry-Fi does not assume responsibility for:
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Self-harm decisions
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Harm to others
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Actions arising from disclosed intentions
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Crisis escalation outside the platform
Cry-Fi may take safety-based platform action where required but assumes no obligation to intervene.
11. Limitation of Liability
To the fullest extent permitted by law, Cry-Fi shall not be liable for:
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Emotional outcomes
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Mental health deterioration
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Medical consequences
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User decisions based on conversations
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Harm resulting from reliance on platform interactions
Use of Cry-Fi is entirely at the user’s own risk.
12. Acknowledgment
By using Cry-Fi, you acknowledge that:
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Cry-Fi is not therapy
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Cry-Fi is not medical care
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Cry-Fi is not crisis support
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Cry-Fi is not professional treatment
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You understand these limitations fully
13. Contact
For questions regarding this Disclaimer:
hello@cry-fi.com
support@cry-fi.com
safety@cry-fi.com