Last Updated: September 07, 2026

Welcome to Cry-Fi.

Cry-Fi (“Cry-Fi”, “Platform”, “we”, “our”, or “us”) is an emotional-support marketplace designed to connect users with independent listeners for human-centered emotional support conversations through online, offline, and one-on-one sessions.

Cry-Fi exists to provide a safe, respectful, and non-professional emotional support environment. Our platform is built on trust, personal responsibility, and clear boundaries.

To maintain transparency, safety, legal compliance, and platform integrity, Cry-Fi has established the following policies, agreements, and disclaimers that govern use of the platform.

These policies apply to:

• Users

• Listeners

• Visitors

• Buyers using any Cry-Fi shop or marketplace features

• Anyone interacting with Cry-Fi services in any capacity

By accessing, browsing, registering, booking, participating in sessions, or otherwise using Cry-Fi, you acknowledge that you are subject to the applicable Cry-Fi policies, agreements, and disclaimers.

These policies are intended to be binding to the fullest extent permitted by applicable law.

Cry-Fi Policy Directory

• Accessibility Policy

• Affiliate & Advertising Disclosure Policy

• Age Restriction (18+) Policy

• Booking Terms

• Code of Conduct (Users & Listeners)

• Community Guidelines

• Content Moderation Policy

• Cookie Policy

• Data Retention & Deletion Policy

• Grievance Redressal Policy

• Intellectual Property & DMCA Policy

• Jurisdiction & Governing Law Policy

• Listener Agreement

• Listener Vetting & Verification Policy

• Not-a-Therapy & No Medical Advice Disclaimer

• Privacy Policy

• Refund & Cancellation Policy

• Registration Terms

• Safety & Reporting Policy

• Security & Breach Response Policy

• Session Mode & Safety Policy

• Session Scope & Limitations Policy

• Submission Terms

• Terms & Conditions

---

Important Platform Notice

Cry-Fi is strictly a technology platform and marketplace.

Cry-Fi:

• Does not employ listeners as employees

• Does not provide therapy, counseling, psychiatry, or medical services

• Does not supervise live sessions

• Does not guarantee emotional outcomes

• Does not guarantee personal safety in offline sessions

• Does not provide emergency or crisis services

• Does not assume responsibility for personal decisions made by users or listeners

All interactions on Cry-Fi are voluntary and undertaken at the participants’ own discretion and risk.

Users and listeners remain responsible for:

• Their behavior

• Their communications

• Their personal boundaries

• Their safety decisions

• Their offline meeting choices

• Their legal compliance

---

Zero-Tolerance Areas

Cry-Fi maintains strict zero-tolerance policies regarding:

• Sexual misconduct

• Sexual harassment

• Sexual assault

• Sexual conversations and solicitation

• Abuse and harassment

• Fraud and misrepresentation

• Child safety violations

• Hate speech

• Illegal activity

• Exploitation of vulnerable individuals

Violations may result in immediate suspension, permanent bans, evidence preservation, and legal cooperation where required or legally permitted.

---

Policy Hierarchy

These policies should be read together.

If one policy addresses a specific issue more directly than another, the more specific policy shall govern that issue.

Cry-Fi reserves the right to interpret and enforce its policies in accordance with the applicable policies, agreements, and applicable law.

---

Policy Updates

Cry-Fi may modify, update, replace, or remove any policy at any time.

Updated policies become effective upon publication unless otherwise stated.

Continued use of Cry-Fi after policy updates constitutes acceptance of those changes to the extent permitted by applicable law.

Users and listeners are responsible for reviewing the policies periodically.

---

Contact

General matters:

hello@cry-fi.com

Support:

support@cry-fi.com

Safety or complaint matters:

safety@cry-fi.com